Delivery and Returns at Paul McGarrie Glass Art
Free UK Delivery:
Enjoy free Royal Mail tracked delivery for regular-sized items within the UK.
Larger or Double-Boxed Items:
For larger or double-boxed pieces, shipping costs may apply. We understand that island life can sometimes impact delivery times due to location and weather. However, rest assured we will prioritize prompt and safe delivery.
Delivery Estimates:
Allow up to 10 days for delivery within the UK. We will promptly communicate tracking information or any potential delays upon dispatch.
Returns Policy:
We value your satisfaction. If you're not happy with your order, you can cancel it within 10 days of receiving the item. Simply email salespaulmcgarrie@gmail.com with your order number and reason for return.
Return Shipping Costs:
Please note that you are responsible for return shipping costs.
Damaged or Faulty Items:
In the rare case of a damaged or faulty item, we will issue a full refund (minus original shipping costs) upon receiving the returned item. The refund process takes up to 10 days.
At Paul McGarrie Glass Art, your satisfaction is paramount. We strive to ensure a smooth and enjoyable shopping experience. If you have any questions or require assistance, please don't hesitate to contact us